Do you need help or would you like to get advice?
Our team is at your disposal, do not hesitate to contact us.
Email us at email@example.com.
Shipments are made with DHL Express courier.
All deliveries made by Blondi Gioielli require a signature at the time of delivery. If you want to insure the shipment, you can tick the box at checkout.
We offer free shipping throughout Italy for orders over € 50 with delivery in 1-2 working days. Otherwise, the amount is € 6.
The cost for shipping to European countries is € 15 with delivery in 3-4 working days.
The cost for shipping to non-European countries is € 30 with delivery in 5-7 working days.
As soon as your order is shipped, you will receive an email with the tracking number so that you can check the status of your shipment.
The payments accepted on our online shop are as follows.
Visa, Mastercard and Amex credit cards are accepted.
Since the beginning of 2021, new rules on bank account security have come into effect as part of the European Payment Services Directive (PSD2).
These new measures have been introduced to make online payments even safer.
The PSD2 Directive protects your credit card information through a process called 2-factor authentication, which requires you to verify your identity to prove that you, and not someone else, are using the card.
Thanks to the increased security introduced by the PSD2 regulation, if someone takes possession of your phone, your computer or your credit card, they will not be able to make an online payment. For more information, please read the PSD2 Directive at ecb.europa.eu
As of January 2021, banks are required to require 2-factor authentication for online payments above a certain value.
If you are having trouble making credit card payments, we recommend that you check with your bank if your card is already registered for 2-factor authentication. If not, your bank will provide you with instructions to register.
In the event of a return, the credit will always be refunded to the credit card used for the purchase.
By selecting this payment method you will be redirected to the Paypal portal and just log in with your data.
In case of returning the goods, the amount will be credited to the account used for payment.
The bank details and the order number will be sent via the automatic order confirmation e-mail.
Once the confirmation has been received, it is necessary to make the transfer within 48 hours.
Please enter the order number in the reason for payment.
The package will be shipped only after we have received your payment on account.
CASH ON DELIVERY
Payment on delivery is possible in cash or by card. This method requires a surplus of € 8.
During the checkout phase, the Gift Card code must be entered in the appropriate area.
If the value of the order is greater than the value of the Gift Card, you must choose the payment method to pay the rest of the amount.
If the value of the Gift Card is higher than the value of the order, the same Gift Card code can be used for the next purchase by the date indicated upon receipt of the card code.
The customer is granted the right of withdrawal as required by current legislation.
The deadline for exercising this right is fourteen days from the date of delivery of the products.
By that date, the customer is required to send a registered letter headed to:
Blondi Gioielli SpA
Via Emilia, 88
Together with the registered letter, the customer is required to return the products in the same condition in which he received them to the same address indicated in the registered letter, inserting the return form attached to the items in the package, at his own expense, by courier or other means and arranging adequate packaging to guarantee the integrity of the products.
Within ten days of receipt of the registered letter and the products, Blondi Gioielli SpA will reimburse the customer, by bank transfer, for the costs incurred for the purchase.
For any clarification, please contact firstname.lastname@example.org
For all orders in Italy over € 50
Credit Card, Bank Transfer, Paypal, Cash on Delivery
Request it during the purchase